Getting Process Change to Stick

You see some changes coming up in your org, and you want to initiate a process change before the pain hits. But your process change doesn't take. What do you do?


The Manager's Job Revisited

I've written many times on this site that understanding the manager's job is to 'increase the output of the team' has fundamentally changed the way I practiced management. This is a small update to that view.


Book Summary: Radical Candor

A summary of Kim Scott's 2017 management book, Radical Candor, focusing on the three novel techniques that she introduces as part of her framework for effective feedback.


#20 When Delegating, Explain Why

Why providing context and communicating executive intent is important if you want your subordinates to make decisions on your behalf.