Delegation, the most basic management skill.

Getting Process Change to Stick

You see some changes coming up in your org, and you want to initiate a process change before the pain hits. But your process change doesn't take. What do you do?

When Delegating, Explain Why

It's easy to forget that context and intent matters a great deal when delegating a task. You don't want to be a bottleneck when something unexpected turns up; communicating executive intent is one way to free yourself from constant micro-management.